Complaints Publication Report

Firm name: Bennetts Motorcycling Services Limited
Period covered in this report: 1 July 2022 - 31 December 2022

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Product / service grouping Provision (at reporting period end date) Number of complaints opened Number of complaints closed Complaints closed within 3 days Complaints closed after 3 days but within 8 weeks Complaints upheld Main cause of complaints opened
Insurance and pure protection 4.84 per 1000 policies sold 558 545 232 313 385 General admin/ customer service